Access to National FlatRate and/or full SSNs in other Merlin products requires a physical site inspection. Continue to Site Inspection Order Form.

How much does it cost?

The site inspection fee is $100 non-refundable.

Will someone call me to set up an appointment?

Yes, the site inspection company will contact you at the telephone number you provide on the application to set an appointment that is convenient to you. If unable to contact you, they may drop in unannounced.

What will the site inspector look for?

To protect against fraudulent applications for these inspections, we cannot provide details.

How long does a site inspection take?

Usually about 10-20 minutes.

How long after I submit the application before the site inspection is completed?

Within 24 hours after receipt of your application, you should be contacted to set up an appointment. The caller will identify himself as a third party inspector assigned to verify your business location. Turnaround time is 2-5 days.

When will I know the results?

A Merlin Sales representative will contact you.

Is there anything I can do to prepare for the site inspection?

Have your original professional license and a valid driver's license available for the inspector to review.

Will I fail the inspection if I work out of my home?

Not necessarily. Working out of your home will not, in and of itself, cause you to fail the site inspection.

Will the site inspector take pictures?

Yes, 2-3 pictures of the premises, both inside and outside, will be taken.

The nature of my profession requires that I protect my identity and business address. How secure is the information that you will get from my site inspection?

Neither the third party inspector nor Merlin Information Services will provide information from your site inspection to anyone for any reason unless required to do so by subpoena.

I've already been site inspected for another data provider. Do I have to go through this again?

It depends. Contact your Merlin Sales Representative to discuss.

If I fail, may I request another inspection if I can I correct the problem?

Sometimes - it depends on why you failed.

Continue to Site Inspection Order Form.